Communications/Satellite Support |
| Course |
Level |
Course Prerequisites |
Time Commitment |
Certifications & Exams Available |
Voice Over IP Foundations
This course is for people who need to understand VoIP technology in order to integrate PBX services within data networks and/or manage a converged network.
Languages available: English, others TBD
Fees: $40 for Live Classroom or Instructor-Led Online Training
Course Details | Register
|
Beginner |
- A basic understanding of TCP/IP
|
1-day classroom training
OR
1-day live online training (led by an instructor) |
Convergence Technologies Professional (CTP)
Exam: CTP TT0-201 |
Introduction to VSAT Technology
This course is for people with a need to understand the value of VSAT technology from a business perspective and its practical applications in terms of NGOs.
Languages available: English, others TBD
Fees: none
Course Details | Register
|
Beginner |
|
5 hours
Self-paced, online training |
Global VSAT Forum (GVF) VSAT Installer Certification |
VSAT Installation Fundamentals
This course is for VSAT technicians and installers that need to understand the basics of installing VSAT technology.
Languages available: English, others TBD
Fees: none
Course Details | Register
|
Beginner |
|
15 hours
Self-paced, online training |
Desktop Support |
| Course |
Level |
Course Prerequisites |
Time Commitment |
Certifications & Exams Available |
Supporting Users Running Microsoft Windows XP Desktop Operating Systems (Course 2261)
This introductory course is designed to provide an overview of operating system concepts and how to troubleshoot Windows XP.
Languages available: English, Spanish, Portuguese, French, Chinese (simplified)
Fees: $100 for Live Classroom Training
No fees for Self-paced Online Training
Course Details | Register
|
Beginner |
- Basic experience using a Microsoft Windows Operating system such as Windows XP.
- Basic understanding of Microsoft Office applications and Microsoft Windows accessories, including Internet Explorer.
- Basic understanding of core operating system technologies including installation and configuration.
- Basic understanding of hardware components and their functions.
- Basic understanding of the major desktop components and interfaces, and their functions.
- Basic understanding of Transmission Control Protocol/Internet Protocol (TCP/IP) settings.
- How to use command-line utilities to manage the operating system.
- Basic understanding of technologies that are available for establishing Internet connectivity.
|
3-days classroom training
OR
12 hours
Self-paced, online training |
Microsoft Certified Desktop Support Technician (MCSDT)
Required exams include:
Exam 70-271: Installing, Configuring, and Administering Microsoft Windows XP Professional
Exam 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System
|
Supporting Users Running Applications on Microsoft Windows XP (Course 2262)
This course is intended for call center technicians that need to support end-users running a variety of applications on Microsoft Windows XP.
Languages available: English, Spanish, Portuguese, French, Chinese (simplified)
Fees: $100 for Live Classroom Training
No fees for Self-paced Online Training
Course Details | Register
|
Beginner |
- Attended Course 2261: Supporting Users Running Microsoft Windows Desktop Operating Systems.
- Experience using Microsoft Office as a general user.
- Experience using a Microsoft Windows operating system such as Microsoft Windows XP.
|
2-days classroom training
OR
12 hours
Self-paced, online training |
Networking |
| Course |
Level |
Course Prerequisites |
Time Commitment |
Certifications & Exams Available |
Managing and Maintaining a Microsoft Windows Server 2003 Environment (Course 2273)
This course provide students with the knowledge and skills that are required to manage accounts and resources, maintain server resources, monitor server performance, and safeguard data in a Microsoft Windows Server 2003 environment.
Languages available: English, Spanish, Portuguese, French, Chinese (simplified)
Fees: $200 for Live Classroom or Instructor-Led Online Training
No fees for Self-paced Online Training
Course Details | Register
|
Beginner |
- Basic PC hardware/software knowledge
|
5-days classroom training
OR
10 sessions live, instructor-led online training over 5 weeks with additional self-paced e-learning content
OR
38 hours Self-paced, online training
|
Microsoft Certified Systems Administrator (MCSA)
Required exams include:
Exam 70-290: Managing and Maintaining a Microsoft Windows Server 2003 Environment |
Installing, Configuring, and Administering Microsoft Windows XP Professional (Course 2285)
This course is intended for systems administrators or systems engineers working with Microsoft Windows XP Professional at the desktop.
Languages available: English, Spanish, Portuguese, French, Chinese (simplified)
Fees: $100 for Live Classroom Training
No fees for Self-paced Online Training
Course Details | Register
|
Beginner |
- Attended Course 2273: Managing and Maintaining a Microsoft Windows Server 2003 Environment
|
3-days classroom training
OR
8 hours
Self-paced, online training |
Microsoft Certified Systems Administrator (MCSA)
Required exams include:
Exam 70-270: Installing, Configuring, and Administering Microsoft Windows XP Professional |
Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts (Course 2276)
This course is intended for systems administrators or systems engineers working with Microsoft Windows Server 2003 that need to learn to implement and configure network hosts.
Languages available: English, Spanish, Portuguese, French, Chinese (simplified)
Fees: $100 for Live Classroom Training
No fees for Self-paced Online Training
Course Details | Register
|
Intermediate |
- Attended Course 2285: Managing and Maintaining a Microsoft Windows Server 2003 Environment
|
3-days classroom training
OR
10 hours
Self-paced, online training |
Microsoft Certified Systems Administrator (MCSA)
Required exams include:
Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network |
Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Services (Course 2277)
The course is intended for systems administrator and systems engineer who are responsible for implementing, managing, and maintaining server networking technologies.
Languages available: English, Spanish, Portuguese, French, Chinese (simplified)
Fees: $200 for Live Classroom Training
No fees for Self-paced Online Training
Course Details | Register
|
Intermediate |
- Attended Course 2276: Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts
|
5-days classroom training
OR
24 hours
Self-paced, online training |
Implementing and Managing Microsoft Exchange Server 2003 (Course 2400)
This course provides students with the knowledge and skills that are needed to update and support a reliable, secure messaging infrastructure on Microsoft Exchange Server 2003.
Languages available: English, Spanish, Portuguese, French, Chinese (simplified)
Fees: $200 for Live Classroom Training
No fees for Self-paced Online Training
Course Details | Register
|
Intermediate |
- Working knowledge of Microsoft Windows Server 2003
- Working knowledge of networking, including Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), and Internet Information Services (IIS).
- Working knowledge of Internet protocols, including Post Office Protocol 3 (POP3) or Internet Message Access Protocol 4 (IMAP4), Simple Mail Transfer Protocol (SMTP), Hypertext Transfer Protocol (HTTP), and Network News Transfer Protocols (NNTP).
- Attended Course 2273: Managing and Maintaining a Microsoft Windows Server 2003 Environment
- Attended Course 2276: Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts
|
5-days classroom training
OR
17 hours
Self-paced, online training |
Microsoft Certified Systems Administrator (MCSA)
Required exams include:
Exam 70-284: Implementing and Managing Microsoft Exchange Server 2003 |
Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure (2278)
This course provides students with the knowledge and skills necessary to plan and maintain a Windows Server 2003 network infrastructure.
Languages available: English, Spanish, Portuguese, French, Chinese (simplified)
Fees: $200 for Live Classroom Training
No fees for Self-paced Online Training
Course Details | Register
|
Advanced |
- Attended Course 2277: Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Services
|
5-days classroom training
OR
20 hours
Self-paced, online training |
Microsoft Certified Systems Administrator (MCSA)
Required exams include:
Exam 70-293: Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure |
Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure (2279)
This course provides students with the knowledge and skills to successfully plan, implement, and troubleshoot a Microsoft Windows Server 2003 Active Directory infrastructure.
Languages available: English, Spanish, Portuguese, French, Chinese (simplified)
Fees: $200 for Live Classroom Training
No fees for Self-paced Online Training
Course Details | Register
|
Advanced |
- Attended Course 2278: Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
|
5-days classroom training
OR
20 hours
Self-paced, online training |
Microsoft Certified Systems Administrator (MCSA)
Required exams include:
Exam 70-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure |
Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure (Course 2282)
This course provides students with the knowledge and skills to design a Microsoft Active Directory network infrastructure for a Microsoft Windows Server 2003 environment.
Languages available: English, Spanish, Portuguese, French, Chinese (simplified)
Fees: $200 for Live Classroom Training
No fees for Self-paced Online Training
Course Details | Register
|
Advanced |
- Attended Course 2278: Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
- Attended Course 2279: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure
|
5-days classroom training
OR
16 hours
Self-paced, online training |
Microsoft Certified Systems Administrator (MCSA)
Required exams include:
Exam 70-297: Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure |
IT Project Management |
| Course |
Level |
Course Prerequisites |
Time Commitment |
Certifications & Exams Available |
IT Project Management Fundamentals
This course reviews basic concepts and terminology for project management as it relates to IT projects. It provides the theory and core methodology individuals need to manage IT projects or participate on project teams. This course also provides training on how to use Microsoft Outlook 2003 and Excel 2003 to better manage projects, assignments and communications. The course focuses on the conceptual underpinnings that students must know to use any project management software application effectively
Languages available: English, Spanish, Portuguese, French, Chinese (simplified)
Fees: $100 for Live Classroom or Instructor-Led Online Training
Course Details | Register
|
Beginning |
|
3 days classroom training
OR
3 days live online instructor-led training |
Some class hours may apply toward
Project Management Professional (PMP) Certification |
Resources for ICT Professionals
This list of resources provides you with additional opportunities to enhance your Information and Communications technology skills. |
Thank you for courseware and e-learning support:
Microsoft
Major In-Kind Support: Courseware and Microsoft E-Learning |
The Versatile Company
In-Kind Support: Project Management Courseware and Trainer Expertise
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