Program Worker Track: Effective Communication & Team ManagementInstructor-led training block.
Languages available: English, others TBD.
Fee: $40 for Live Classroom or Instructor-Led Online Training
Course Details | Register
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| Course |
Level |
Course Prerequisites |
Time Commitment |
Certification Exams Available |
Building Better Microsoft Office Word 2003 Documents in Less Time (Course 4008)
This course provides users with a practical, hands-on understanding of Word concepts and the core foundation to begin working more effectively with Word. |
Intermediate |
- Experience with the basic features and tools of Microsoft Word.
|
2-day classroom training
OR
2-day live online training (led by an instructor) |
Microsoft Office Specialist: Word 2003
Microsoft Office Specialist: Outlook 2003
Microsoft Office Specialist: Excel 2003 |
Time and Task Management Using Microsoft Office Outlook 2003 (Course 4006)
This course provides students with a better hands-on understanding of how to manage time more effectively, define tasks more accurately, and process incoming information more efficiently, using Microsoft Office Outlook 2003. Students learn how to manage schedules, projects and assignments, and create and respond to e-mail. |
Intermediate |
- Experience with the basic features and tools of Microsoft Word.
|
Summarizing Microsoft Office Excel 2003 Data to Make Better Business Decisions (Course 4003)
This course is designed to help students understand the role of business intelligence in today's workplace and introduces the use of Excel in business intelligence analysis. Students learn techniques in data summary, display, data lists and PivotTables. |
Intermediate |
- Experience tracking project budgets and chart trends.
- Experience with the basic features and tools of Microsoft Excel.
|
Project and Team Management Fundamentals
This course reviews basic concepts and terminology for project management by providing theory and core methodology individuals need to manage projects or participate on project teams. This course also provides training on how to use Microsoft Outlook 2003 and Excel 2003 to better manage projects, assignments and communications. The course focuses on the conceptual underpinnings that students must know to use any project management software application effectively. |
Beginner |
|
Effective Communication
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| Course |
Level |
Course Prerequisites |
Time Commitment |
Certification Exams Available |
Core Training for Microsoft Office Word 2003 (Course 4105)
This course introduces the basic features and tools of Microsoft Office Word 2003, including working with documents, editing and proofreading documents, changing the appearance of documents, presenting information in tables and columns, working with graphics and charts, collaborating with others, previewing and printing a document, and previewing and creating web pages.
Languages available: English, Spanish, Portuguese, French, Chinese (simplified)
Fees: none
Course Details | Register |
Beginner |
- Basic word processing literacy
- Basic understanding of Microsoft Windows
|
4 hours Self-paced, online training |
Microsoft Office Specialist: Word 2003 |
Building Better Microsoft Office Word 2003 Documents in Less Time (Course 4008)
This course provides users with a practical, hands-on understanding of Word concepts and the core foundation to begin working more effectively with Word.
Languages available: English
Fees: none
Course Details | Register |
Intermediate |
- Completion of Core Training for Microsoft Office Word 2003, or equivalent experience with the basic features and tools of Word.
|
4 hours Self-paced, online training |
Core Training for Microsoft Office Outlook 2003 (Course 4104)
This course introduces the basic features and tools of Microsoft Office Outlook 2003, including managing e-mail messages, finding and organizing e-mail messages, managing your calendar, scheduling and managing meetings, creating and organizing a list of contacts, and keeping track of information.
Languages available: English, Spanish, Portuguese, French, Chinese (simplified)
Fees: none
Course Details | Register |
Beginner |
- Basic e-mail literacy
- Basic understanding of Microsoft Windows
|
4 hours Self-paced, online training |
Microsoft Office Specialist: Outlook 2003 |
Advanced Training for Microsoft Office Outlook 2003(Course 4107)
This course provides an overview of the advanced capabilities of Microsoft Office Outlook 2003, including: managing e-mail messages, working with calendars, contacts, and public folders, customizing and configuring Outlook, using Outlook with other programs, working from multiple locations, and accessing Outlook on the web.
Languages available: English, Spanish, Portuguese, French, Chinese (simplified)
Fees: none
Course Details | Register |
Intermediate |
- Completion of Core Training for Microsoft Office Outlook 2003, or equivalent experience with the basic features and tools of Outlook.
|
4 hours Self-paced, online training |
Effective Data Analysis
|
| Course |
Level |
Course Prerequisites |
Time Commitment |
Certification Exams Available |
Core Training for Microsoft Office Excel 2003 (Course 4106)
This course introduces the basic features and tools of Microsoft Office Excel 2003, including getting to know Excel, setting up a workbook, performing calculations on data, changing document appearance, filtering and reordering data, combining data from multiple sources, creating charts, printing, and collaborating in Excel.
Languages available: English, Spanish, Portuguese, French, Chinese (simplified)
Fees: none
Course Details | Register |
Beginner |
- Basic spreadsheet literacy
- Basic understanding of Microsoft Windows
- Basic keyboarding experience
|
4 hours Self-paced, online training |
Microsoft Office Specialist: Excel 2003 |
Forecasting and Trend Analysis Using Microsoft Office Excel 2003 (Course 4002)
This course provides experienced Excel users with a practical, hands-on understanding of advanced Excel data forecasting and charting techniques. It examines the risks and benefits of forecasting, teaches different forecasting and trending methods, and explores ways to maximize profit potential.
Languages available: English
Fees: none
Course Details | Register |
Intermediate |
- Completion of Core Training for Microsoft Office Excel 2003
- Experience with analyzing business data to make decisions about products, projects, and strategic direction
- Ability to use Excel to create formulas, and advanced formulas
- Ability to create line graphs and column charts
- Familiarity with named ranges
|
4 hours Self-paced, online training |
Advanced Training for Microsoft Office Excel 2003 (Course 4101)
This course provides an overview of the advanced capabilities of Microsoft Office Excel 2003, including the following: performing calculations and formatting data, combining and organizing data, analyzing alternative sets of data, creating charts and pivot tables, automating repetitive tasks with macros, publishing data to the web, and collaborating with others.
Languages available: English, Spanish, Portuguese, French, Chinese (simplified)
Fees: none
Course Details | Register |
Advanced |
- Completion of Core Training for Microsoft Office Excel 2003
- Completion of Forecasting and Trend Analysis
|
4 hours Self-paced, online training |
Resources for Program Workers
This list of resources will provide you with additional opportunities to enhance your business communications and technology skills.
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Thank you for courseware and e-learning support:
Microsoft
Major In-Kind Support: Courseware and Microsoft E-Learning |
The Versatile Company
In-Kind Support: Project Management Courseware and Trainer Expertise |
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